AI Reception
Answers every call, day or night. Knows your services, prices and hours. Takes messages, transfers the urgent ones.
AI voice agents for New Zealand business
Every call answered. Every lead followed up.
Voicera builds AI agents that answer your phone, book your customers, chase your follow-ups and chat on your website. In a real New Zealand voice, around the clock.
A 15-minute chat, no obligation. Or see what it does.
Around the clock
Nights, weekends and the lunch rush.
Books straight in
Into your calendar, not a voicemail box.
A New Zealand voice
Not an overseas call centre.
For half the hours customers call, nobody picks up.
We reviewed the published opening hours of 95 independent Auckland clinics and day spas. Between 7am and 8pm, when people actually ring, the median one is closed 46 hours a week. We saw it in clinics; we expect it in any business run by a busy owner who is on the tools or with a customer.
Source: Voicera review of published opening hours, October 2026. 85 of 95 listed full weekly hours. 7am–8pm, seven days.
46
hours a week, 7am–8pm, with nobody on the phone51%
of the 7am–8pm week unattended51 of 95
list a mobile as the business number26
closed both Sunday and MondayOne agent, or the whole front line.
Bookings
Books callers straight into your calendar, or sends them your booking link. Checks availability before it promises anything.
Outbound calls
Reminders, confirmations, recalls and follow-ups. Your agent rings your list so your team does not have to.
Website chat
The same agent on your website, by text or voice. Enquiries land in the same place as your calls.
After-hours and on-call
Emergencies routed to whoever is on call, with escalation if they do not pick up.
Integrations and custom builds
Connected to your calendar, CRM or job system. If you need something unusual, we build it.
Any business that lives on the phone.
Clinics, salons and spas
Bookings taken while you are with a client.
Trades and services
Jobs captured while you are on the tools.
Hospitality
Reservations and enquiries during the rush.
Property and professional services
Every enquiry qualified and logged.
Gyms, studios and retail
Class bookings, opening hours, stock questions.
Workshops and automotive
Bookings and job updates without leaving the hoist.
Live in days, not months.
01
We talk.
Fifteen minutes on how your calls and bookings actually work.
02
We build.
Your agent is set up around your business, and you ring it to hear it answer as you.
03
You switch it on.
Forward your existing number when you are ready. No new handset, no number change, reversible in a minute.
04
We keep it sharp.
Prices change, services change, callers ask new things. Ongoing tuning is part of the service.
Frequently asked questions
What does it cost?
Every business takes calls differently, so every build is quoted to fit. You get a fixed setup fee and a flat monthly fee, agreed before any work starts. Priced so one recovered customer covers it.
Am I locked in?
No lock-in contract. If it is not earning its keep, stop.
Do I need a new number?
No. Forward your existing number when you are ready. No new handset, no number change, reversible in a minute.
Who owns the call recordings and leads?
You do. Call recordings, transcripts and leads belong to you. Ask, and we export them.
What platform do you use?
We choose the platform that fits your business, and we tell you exactly what we are using and why.
Where are you based?
New Zealand. We set up remotely anywhere in the country, and in person around Auckland.